Reviews

Terry came out late on a Sunday night and cleared a clog and found that a tree root had damaged our pipes. He was quick, professional, and knowledgeable!

Great work and got the job done.

We would use Terry again.

They did a great job.

Terry and Damien were very professional and explained everything that needed to be done before they even started. Because of the severity of the leak, they even called a restoration company on my behalf. Fantastic job and they finished quickly.

Terry and Damian were phenomenal. They were very professional. They worked efficiently and explained the process of what they were doing and had us do a walk through after to show us the final product. Would definitely recommend this company again.

Terry did amazing was very descriptive in what he was doing and got my toilets and drains unclogged within minutes.

Terry Rodgers and his understudy Damian were professional prompt and quick. They installed my kitchen faucet and then cleaned up after themselves. I do recommend plum shield plumbing.

Plumb Shield was responsive and quick to get started on our pipe repair! They had Terry R come out the same day (on a weekend) and we had a quote and plan in less than an hour. Terry was very communicative the whole way through and we couldnt have asked for a better experience getting this very big issue resolved!

Beautiful Sunday afternoon trying to get some housework done and all of a sudden we had a leak at our water hose faucet! Water was all over our living room floor, soaking the walls and carpet! We called a few places but Plumb Shield Plumbing was the most responsive and the one who can get someone out quickest! Stephanie was prompt that thorough with her communication. She was able to get someone out first thing in the morning to repair the broken pipe. Terry and Damien showed up, immediately knew what the likely problem was and were able to fix it and replace an additional faucet (at my request) in half the time they quoted. They were very informative on what would likely need to happen to repair the damage caused by the water and how to prevent the issue from happening again. Based on Stephanies responsiveness and communication I felt confident that I wouldnt need to call any other plumbers, Terry and Damian proved me right! I highly recommend this company!

Terry R was polite, professional, showed up early, and explained the process to my to help me understand the issues I was having. Hes great!

Terry R. was extremely helpful. He came and laid out all my options, was very friendly, and explained everything in a way that I could understand. 10/10

Terry came in and took care of our problem pretty quick! Just like we really needed it! Will refer them and use them again if the need come up again! Thank you Terry!

Terry and damian did and awesome job

Terry and Damian arrived as scheduled. They evaluated the job, explained my options for repair and went right to work. They cleared the blockage, reset the toilet and cleaned up the area in less than an hour. I would definitely recommend them to anyone!

Our first issue was an emergency plumbing issue. They were prompt and came out on a Saturday night and corrected the problem. Unfortunately the piece they replaced was defective but they came right back out and replaced it. They were professional and explained the process thoroughly. I would definitely use them again.

Terry and Damien did an excellent job!!

Terry and Damion installed my water heater. They were both courteous and respectful of my home. The process took a little over 2 hours. They explained the whole process. I would recommend them to family and friends. Thank you

I had an after hours water leak and plumb shield was the fastest to schedule a technician. Terry and Damien came out the very next day and provided professional, prompt service. I was very satisfied and will definitely be using this company for future jobs.

Giving Terry a HUGE THANK YOU for the great job he did this pass Friday coming out to the store to unclogged my drainage. There were 2 vehicle that was blocking him. Still determine to get the job done he made it happen!! Everyone was truly professional! Great Job Plumbing Shield

Terry is the TOP plumber. Great guy, professional service.

Terry R did a great job, fast and professional. Very knowledgeable.

Terry and Damien did quick/ good work. Offered sound suggestions to prevent further issues as well.

Today I had plumbing work completed by Terry and Damien and couldn't be happier. I called on Sunday about a leaky bathroom faucet and made an appointment for Wednesday. They arrived on time, inspected my faucet, pipes and valves and I asked them to look at my kitchen disposal as well. They repaired the leaky faucet, replaced the hot and cold on/off valves and lines and replaced my garbage disposal all in one appointment. Both Terry and Damien were efficient, helpful, friendly and professional throughout the whole process and they got everything in ship shape order quickly. I'm very happy with the results and will definitely call again when I need other plumbing work done. I'm glad I now know someone I can trust with plumbing repairs and I unreservedly recommend them. Shout out to Stephanie, too. Thank you.

The service was very good and the young man, Terry, was very courteous and informative.

Terry was very professional and gave great information! Very timely as well.

It was a new house, so I had to test a few things. So Terry & Nate came and looked around very carefully and explained and fixed it. I'll contact them again in the future.

Terry was awesome! He was very thorough and made sure to keep me up with everything that was going on with the repairs. His partner was also very knowledgeable and they were very pleasant and personable to have in the home. I would definitely call again for my plumbing needs

Terry and Jordan were awesome! While installing fencing poles, I accidently cut through a water line. Even though it was late on a Saturday night, they were able to immediately come out, arrived exactly when they said they would, and we're done and out in about an hour. Very professional and very friendly. Will definitely recommend them.

Terry and Jordan were great and got the job done quickly and showed up within an hour. Excellent service

Terry was vary professional

Terry did a great job

Terry and Jordan came out and cleared our drain and were very professional

Terry and Damien were awesome! I had previously called another company to fix my leaking shower faucet. That company gave up after an hour, but Terry got the cartridge switched out in a handful of minutes! They will forever be the first people I call whenever I have a plumbing issue!

Terry & Nathan were Quick and very profesional! After job walked around the pipes and explained everything found. Thanks a lot!

They were very pleasant, helpful,and knowledgeable. I would definitely use them again.

Damien and Terry were very professional. They explained what they were doing each step of the way along with cost and alternatives if what they suggested didn't work. They were quick with their work and did a good job.

7409 Waterwell Trail, Forest Hill, 76140 This company responded immediately to my call. All other companies had a wait until Monday and I couldn't wait that long. They did an awesome job!!! Terry Rogers and Damion Truly appreciate the fast service!!!!

Terry R. was very helpful and knowledgeable. He was quick to come out and saved the day. Will definitely be using his services again in the future

Terry and Damian were prompt, friendly, and it wasn't as expensive as I thought it would be...so goody points all around! I will be using them in the future should the need arise.

Terry was awesome! Got here sooner than expected and handled business. I would definitely recommend Terry to anyone in need of a plumber

Terry provided awesome service.

Terry was really awesome. Shared some of his tips to prevent faucet leak in the future.

Had a plumbing backup and needed someone to come ASAP...Plumb Shield Plumbing had same day opening. I was told they would show up between 11 and 1...Terry and Damian got here at 9am! They found tge issue within 30 mins and were extremely knowledgeable and professional.

Within 30 minutes of our first Initial call Hershel and his team were out at our house fixing the toilet! We so appreciated him and his team being able to come right away and help us out. We would definitely recommend Hershel and use him again!

Damien and Terry were very helpful! Fixed the water pressure and gave reasonable prices for the coming issues. Great attitude and excellent service

Terry R was courteous and knowledgeable. Great work and explained the procedures he did!

Excellent service very happy with them both

I was pleased with the work and the plumbers were professional and were courteous and respectful. I would hire them again. The price was a little high but otherwise the service they provided was exceptional.

From the initial call to end of service, everyone was prompt and professional. I called for a quote and they scheduled for the next morning. Terry and Damien arrived on-time (maybe even earlier) and were quick to provide a quote for the few repairs I needed. Terry explained each repair and answered any questions I had. The biggest thing was getting our kitchen sink installed properly as it was an undermount and a previous owner DIY, they repaired it right then and there!! So thankful for Plumb Shield Plumbing. Terry and Damien did a great job and even put up with our dog overseeing every step, lol. Would use again and recommend to family and friends.

Hershel and Damian are the best, they were very informative and professional. Absolutely the best experience Ive had using a plumbing service. I highly recommend using them.

Terry and Damian were very helpful and profesional went out out of their way to help us and were very prompt.

Terry and Damian were very knowledgeable and helpful and had reasonable pricing. Will be using them again for any future needs!

Awesome job, quick, able to assess situation

Terry was great! He arrived earlier than what I was originally quoted which I was completely good with! Upon arriving he smiled and introduced himself. Terry was really nice and friendly. He got right to the task and was done super fast! The price was reasonable and fair. Terry gave let us know he would be happy to come out snd install a new toilet. He even helped us reunite a lost puppy!! I will recommend this company to anyone who asks. Ask for Terry!

terry was the best ever

Terry was great! He was very efficient and friendly. 10/10

Terry was awesome

Hershel was great, and efficient!

Very thorough and professional. Did a great job and nice guys. Terry and Damien. Thanks again.

Fast prompt service. Quality job completed quickly. Highly recommend this plumber

Damian and Terry did a great job. They were professional, quick, and friendly. I recommend Plumb Shield.

Terry and Damien came to locate a leak in waste lines under slab and give bid for repair . They were very helpful and knowledgeable ...l

This is our second time using this company and each time Terry went above and beyond to make sure our needs were met and issues resolved. Will definitely recommend to all of our friends and family!

Terry was awesome. Found the problem, showed me pictures of the sitch and how he was gonna fix it. Im real happy with this outfit, from the gal who got me scheduled to the fellas that got here promptly. Theyre all real good folks. Id recommend if you have a plumbing problem , then give em a call.

Terry promptly came out on a Sunday and presented clear situation and guidance for immediate issue. Sewer main leak in yard. He was very personable and courteous. I look forward to future work with him.

Terry and Damian were very professional, assessed the problem quick and got to fixing it. All around great job.

Terry and Damien were fantastic. They were able to quickly diagnose the issue, gather parts and get everything sorted. They also did a great job tidying up and leaving everything as they found it. I couldn't be any more pleased with the service!

Called to have my outdoor spigot replaced. Had continuous updates via text message from start to finish. Terry and Damien were my plumbers, both very pleasant and informative. Terry explained the process, step by step, asked which spigot I preferred. Even updated it with a threaded adapter. They also took the time to address other plumbing concerns I had inside my restroom shower. Will definitely call to have them come out in the future for other repairs.

Terry and Damian were awesome! Explained all the options for resolving my plumbing issue and completed the repair in a timely manner. My best plumbing experience ever!

I had a break in the pipe going into my exterior wall at my hose bibb. It was around 5:30 on a Saturday evening when it happened. Terry and Justin were able to come out within the hour to get it repaired for me. They were professional, courteous, and efficient, and I very much appreciated their quick response to fix the issue.

Both of my toilets were backed up, I had a different company on Friday that couldnt figure out the problem. Saturday morning and this was the only company that could come out right away. Terry and Damian identified the issue and went right to work. They were very knowledgeable and showed me exactly what the problem was and detailed the plan to fix it. Will only use this company in the future.

Terry did an awesome job. 15 minutes max, fixed the problem. Friendly and courteous!

Terry was awesome and fast.

Terry & Damian were super friendly and did an amazing job with our bathroom fix. We had been a day without our bathroom and these two came in next day and went straight to work. Everything they worked on is working great and will definitely call these guys again, if I happen to need them again.

Terry was very awesome great survive very satisfied

Terry was awesome

Damian and Terry were very professional and had great customer service. I will recommend to all my friends and use in the future

Showed up on time and did the work quickly and efficiently. Would use again with no hesitation.

Uncloged sewer line, used camera line to detect issues.

Terry & Damien were very professional.. & very helpful did a great job

This is the second time I've utilized this service. This far, I'm satisfied with the personnel and process.

Terry and Damian

Very helpful. They got my water heater up and running again and gave plenty of information on what to look out encase more issues where to come up. They were quick and didnt break the bank to get it done.

Terry and Damian were Prompt, courteous, knowledgeable and quick! Great job guys! I highly recommend this crew!

Terry and Damian came to give me a quote on a hot water heater replacement. They were efficient and professional. Theyre quote was less expensive than another company I called. They were friendly and helpful

Terry and Damian were great.

Plumb Squad was the third plumbing company to come out to my house in as many months. I was lucky enough to be able to schedule a same day service within the hour. The work took about 30-40 minutes and was done perfectly. Our plumber was kind, friendly, and professional. He was upfront about the work and the pricing, and there were no surprises. I will 100% use this company again.

These guys were quick and efficient. Very courteous.

Guy was awesome

Very easy to call and schedule appointment. Terry and Damian came out ahead of schedule on a Saturday the next day They diagnosed the problem, made the procedure and pricing very clear, proceeded to fix the problem, and then described ways to prevent the problem from recurring. They even offered to check on a previous problem before they left to make sure we didnt have to call them back in a few months. This is my second time to use them in the two years between plumbing issues (the first time they came out fixed an issue another company didnt) and I will continue to use them.

Terry R was extremely nice, prompt (I called at 11pm and he arrived prior to midnight) and professional. He diagnosed the source of the backup, cleared it and ran the camera to ensure there were not any other obstructions and made a couple recommendations to prevent this in the future. Its nice to have good service provider contacts (I am a realtor and regularly asked if I know anyone good at something) I will definitely recommend Plumb Shield Plumbing to my clients.

Had a gray water backup unexpectedly into two bathrooms and water leaking from the the toilet onto the floor. Found all of this coming home after 11 pm. Not only was service dispatched in under an hour, but Terry R was so kind and helpful. Our services were performed quickly and with the highest customer service satisfaction you can imagine! When I saw our bill after scoping and cleaning out our line, I was shocked at how reasonably priced Plumb Shield was. Truly grateful for your thoughtfulness at such a late hour on the weekend!

We had a great experience with Plumb Shield fixing our urinal here at Backyard Fort Worth. Nice guys, good work! Keep it up!

Terry and Damian showed up on time and were very professional, worked quickly and efficiently and fixed the issue. Great guys highly recommend.

Terry was my installer and was very good thank you very much